Please take a few minutes to read this Privacy Policy to learn what information the owner of the YBEssentia website processes, for what purposes it is processed, and what your rights are in relation to such processing.

1. When you interact with us (for example, when you enter into a contract with us, contact us with a question/suggestion, fill out our forms/questionnaires) or use our website (for example, when you register on the website, log into your account, make a purchase, participate in a promotion, and/or log out of your account), you leave your personal data.
2. Personal data means any information relating to you that the owner of the YBEssentia website can use to directly or indirectly identify you.
3. The company is the controller of your personal data. This means that we determine the purposes and means of processing your personal data.
4. We only process personal data that allows us to provide you with our services at an appropriate level.
5. We do not process your personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, nor do we process genetic data, biometric data, data concerning health, sex life, or sexual orientation.
6. We do not provide services to children under the age of 18 (eighteen) and do not process their personal data. Only if we receive consent from a person with parental responsibility for the child can we provide services to such a child. If you become aware that a child is using our services without the consent of the responsible person, please contact us and inform us of this fact.
7. In this privacy policy, the processing of personal data means any operation or set of operations that is performed on personal data or on a set of personal data, using automated means or otherwise, including collection, recording, organization, structuring, storage, processing or alteration, retrieval and selection, examination, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, selection, erasure or destruction.
8. We process your personal data for the following purposes:

• To ensure the availability of our services on our website: we use information about your registration on our website and account, your first name, middle name, last name, phone number, email address, and IP address to register you on our website and create your user account; create your profile and make it visible; process your payments; create your ID; provide support, give you information about your account, and respond to your requests; provide a personalized experience by providing content on our website, including targeted advertising of website services and partner services that we believe may be of most interest to you.
• perform a contract to which you are a party or take steps at your request prior to entering into a contract: we use your first name, middle name, last name, phone number, email address, residential address, delivery address for goods/services to fulfill our obligations under a sales contract, a service agreement, or another agreement to which you are a party, as well as to conclude an agreement with a freight forwarding/courier organization or other third parties, if this is necessary for us to fulfill our obligations to you, an agreement for the transportation/delivery of goods to you, or the provision of services.

• Improve our website: we use information about your use of our website, your past search queries, your preferred language for communicating with us, your IP address, geolocation data, and transaction history to better understand online behavior and trends, identify potential service disruptions and technical issues, and improve the quality of our website services.
• Process your payments: we may use your data, such as your name, phone number, payment card details, IP address, and geolocation data to process your payments for our services, including through a third-party secure service provider.

9. We only process your personal data on legal grounds for such processing. These grounds may include:

• Your consent to the processing of your personal data for a specific purpose;
• Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
• processing is necessary for compliance with legal obligations to which we are subject;
• processing is necessary to protect your vital interests or those of another natural person;
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
• processing is necessary for the purposes of our legitimate interests or the legitimate interests of a third party.

10. We operate internationally and provide our services to people around the world. This means that your personal data may be processed in countries where data protection and privacy standards may not offer the same level of protection as in your country. We process your personal data on our computers in various countries around the world and use the services of suppliers who may be located in various countries outside the European Economic Area. In such cases, we require the recipient to ensure adequate protection of the personal data received, in accordance with applicable data protection laws. If you would like more information about the precautions taken, please contact us.
11. You have the right to receive confirmation from us as to whether personal data concerning you is being processed, and in this case you have the right to access your personal data. If you would like to receive copies of your personal data, please contact us.

We will provide you with any information about the actions taken on your request without undue delay, and in any case within one month of receiving such a request. This period may be extended by a further two months, if necessary, taking into account the complexity and number of requests.

12. We may use cookies.

Cookies are small files sent to the user’s web browser and stored on the hard drive of their personal computer. Cookies are transferred to your personal computer when you first visit the website. Cookies are then used to identify your personal computer and facilitate access to the website or the information it contains. By using the services of our website, you agree to the use of cookies.

13. We strictly adhere to the principle of data storage limitation. This means that your personal data will be stored in a form that allows you to be identified for no longer than is necessary for the purposes for which the personal data is processed. You can be sure that if we no longer have a reason or legal requirement to process your personal data, we will delete it or store it in such a way that it no longer allows you to be identified.

We have different retention policies for different types of personal data. These policies take into account the following factors:

• the purpose for which the personal data was obtained;
• the time required to achieve that purpose;
• any specific reason or legal requirement to retain the personal data for a certain period of time.

Also, if you have registered an account with us, we will store personal data such as your email address, name, and other information so that you can log in and access our services for as long as you have an account. We may store other information, such as website activity associated with an IP address, indefinitely to use for analyzing user behavior, improving our products and services, and protecting our business interests.
Regardless of the retention period, you may request that we delete your personal data in certain circumstances. Additional information on how you can manage your personal data is provided below.

14. The company reserves the right to change this privacy policy. We will notify you of any such changes in a separate notice or during your next visit to our website, and we will also post the new version of the privacy policy.